Choose the simplest fit
Walk through the real task. If your existing software or a general AI tool is enough, start there.
Workflow implementation for Florida local government
A clearer handoff for
resident requests.
aidefi connects one recurring task to the systems your staff use, tests the difficult cases, and hands it over with training and clear operating responsibilities. Start with one resident inbox and a queue your staff can review.
Free consultation · Municipal pilots from $2,449
One defined workflowYour existing systemsStaff retain decisionsWritten scope before work
A practical first project
One inbox.
One review queue.
Resident emails arrive with incomplete locations, repeated reports, and unclear ownership. We scope a workflow that prepares that information for the staff member who decides what happens next.
- ReceiveRead the agreed inbox or approved export.
- PrepareSummarize the request, flag missing details and possible duplicates, and suggest a department.
- ReviewStaff verify the facts, assign the work, and approve any resident reply.
ILLUSTRATIVE OUTPUTAwaiting staff review
Drainage report
- Source
- Sample resident email and attachment
- Missing detail
- Street name or nearest landmark
- Suggested routing
- Public works, subject to staff confirmation
- Draft next step
- Ask the resident to confirm the location
Fictional example, not a customer result or live system.
What you are hiring us to do
Implement the workflow.
Make the handoff usable.
Software access is only part of the job. Your project covers the agreed design, system connections, exception handling, testing, and staff handoff. A separate support scope can define how we help keep it working.
Connect the actual work
Configure the agreed sources, preparation steps, review queue, and staff approval points.
Work through exceptions
Try ordinary requests, missing information, duplicates, and connection failures with your staff.
Make ownership clear
Train staff, document operation, and agree who handles issues. Ongoing support is scoped separately.
A defined starting point
Municipal pilots
from $2,449.
One fixed scope, named deliverables, and a written quote before development. Typically 12 weeks of elapsed calendar time, depending on access, sample data, and staff review.
The quote separates development, software usage, hosting, and support. Business projects are quoted separately.
Discuss fit before committing →What a resident intake scope includes
The written scope identifies one intake source, a defined request category or set of categories, and a staff review destination. Connections depend on the permissions and interfaces available in your systems.
- A map of the current process, named owners, and agreed acceptance criteria.
- The configured intake workflow and review queue, with links to source records where available.
- Agreed tests and a record of results, corrections, and unresolved limitations.
- Staff training, operating instructions, and an agreed handoff.
What is outside the starting scope
The starting scope does not imply a replacement for your records or work order system, unrestricted access to every department, automatic public responses, emergency dispatch, or decisions on permits, payments, or records release.
Additional sources, custom integrations, data cleanup, hardware, software usage, hosting, ongoing support, and later changes are identified and priced separately where needed. The written quote controls what is included.
What the 12 week timeline means
Municipal pilots typically take 12 weeks from signed scope to handoff. This is elapsed calendar time, not a dedicated engineer or a promise of full time staffing.
System access, usable sample data, purchasing steps, and timely staff reviews affect the schedule. Responsibilities, milestones, and any dependencies are agreed before development.
Boundaries before automation
Your environment.
Your staff in control.
Client data is hosted in aidefi’s on premises data centers or on the client’s premises. Models run locally. Data does not enter cloud services unless otherwise noted in the project arrangements.
Project data and website inquiry handling →- Agree permitted records, connections, and actions.
- Start with read only access where practical.
- Keep assignments and outbound replies subject to staff approval in the resident intake pilot.
- Define how staff stop the workflow, revoke access, and handle failed or uncertain items.
These controls are part of the written design and test plan. AI can make mistakes. Acceptance criteria and human review matter more than a polished demonstration.
For small and midsize businesses
The same discipline.
A different daily task.
Bring one recurring handoff in customer intake, document checks, or reporting. We assess whether implementation is needed and quote the business scope separately.
Customer intake
A request brief, missing information, and draft next steps for your team to review.
Explore intake workflows →Document checks
A review list of mismatches and missing evidence, linked to the available records.
Explore document workflows →Recurring reports
A draft status brief with source references, unresolved questions, and decisions needed.
Explore reporting workflows →Illustrative scopes, not packaged products or customer results.
Practical perspectives
Insights for public service
Public sector · September 23, 2026
Agentic AI for Municipal Facilities and Field Operations
Inspection notes, work orders, and vendor reports often describe the same asset differently.
Read article →Public sector · September 23, 2026
Agentic AI for Municipal Service Requests
Reports about the same blocked drain can reach different teams.
Read article →Public sector · September 23, 2026
Put Agentic AI to Work on South Florida's Stormwater Handoffs
When a street floods, a resident's photograph, maintenance history, and drainage responsibility may sit with different organizations.
Read article →Before you start
Is implementation the right fit?
Why not just use the tools we already have?
Sometimes that is the right answer. A general AI tool or a feature in your existing software may be enough for drafting, summarizing, or occasional analysis. We look for a recurring process that needs agreed connections, review rules, exception handling, and someone responsible for implementation.
What do we receive beyond access to an AI tool?
The deliverables in your scope: a configured workflow using approved sources, a staff review process, test results, operating instructions, and training. The quote also states hosting arrangements, software charges, access and ownership terms, and any separately agreed support.
How do we judge whether the pilot worked?
Agree representative examples, review criteria, and a baseline before building. Compare preparation time, corrections, missing information, and staff effort, including review and running costs. A pilot can show that a workflow needs more work or should not expand.
What happens after handoff?
You review the result against the agreed criteria. Ongoing support is separately scoped and priced, with responsibilities, issue handling, and change requests made explicit. The pilot does not include unlimited support or a guarantee of uninterrupted operation.
What should we bring to the consultation?
Describe one recurring task, the systems involved, the person who reviews it, and what a useful output would look like. Do not send confidential records through the website. We can agree a suitable way to share redacted examples later.
Who will we work with?
Start with Houston May, Principal Technical Lead, to discuss the process and delivery arrangements. Confirm the people, access permissions, and work locations for your project before granting access.
Start with the work
Show us one difficult handoff.
Talk with Houston May, Principal Technical Lead. We will assess the fit before proposing a build. Meeting times are arranged by email.
Request a free consultation